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A Beginner's Guide to Effective Email

I'm very pleased to be able to publish here Kaitlin Duck Sherwood's excellent
"A Beginner's Guide to Effective Email".

Revision 2.0 -- Kaitlin Duck Sherwood


[Introduction] [What Makes Email Different?] [Context] [Format] [Page Layout] [Intonation] [Gestures] [Status] [Formality] [Greetings and Signatures] [Summary]
[Appendix A: Acronyms and Jargon] [Appendix B: Domain Names] [Appendix C: Bibliography]

-> go to the introduction... <-

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this work remains © Kaitlin Duck Sherwood and is reprinted with permission.
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